How to Postpone

We get it—life doesn’t always go according to plan. If you’re having trouble making a payment, Flexinest and our lending partners are here to help.

Step 1: Contact Your Lender ASAP

As soon as you realize you might miss a payment, reach out to your lender directly. Most lenders offer flexible options such as:

• Postponing a due date

• Restructuring your repayment plan

• Setting up a temporary payment break

You’ll find lender contact info in your loan agreement or confirmation email.

Step 2: Explain Your Situation

Be honest and provide a brief explanation (e.g. job delay, emergency expense, etc.). The sooner you communicate, the better your options.

Step 3: Confirm New Terms

If your lender approves the postponement, make sure you understand the updated:

• Due dates

• Interest or fees (if any)

• Payment method or schedule

Ask for written confirmation for your records.

Reminder:

Postponing a payment won’t impact your credit if done proactively and according to your agreement. Ignoring payments can lead to fees, penalties, or collection activity.

Need Help?

If you’re unsure who to contact or need guidance, reach out to us at support@flexinest.ca and we’ll point you in the right direction.